Privacy Policy
Last updated: January 15, 2026
At AURUM QMS, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our care and stay operations platform. Please read this policy carefully to understand our practices regarding your personal data.
Information We Collect
Personal Information
- Name, email address, and contact information
- Date of birth and gender
- Medical history and health-related information
- Appointment history and preferences
- Insurance information (if applicable)
Technical Information
- IP address and device information
- Browser type and operating system
- Usage data and interaction patterns
- Cookies and similar tracking technologies
How We Use Your Information
- To provide and maintain our care and stay operations services
- To schedule and manage your medical appointments
- To communicate with you about appointments, updates, and support
- To improve our services and user experience
- To comply with legal obligations and healthcare regulations
- To protect against fraudulent or unauthorized activity
Data Security
We implement industry-standard security measures to protect your personal and health information. This includes encryption in transit and at rest, secure access controls, regular security audits, and compliance with healthcare data protection standards. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Data Sharing
We may share your information with:
- Healthcare providers involved in your care
- Service providers who assist in operating our platform
- Legal authorities when required by law
- Business partners with your explicit consent
We do not sell your personal information to third parties.
Your Rights
- Access and review your personal information
- Request correction of inaccurate data
- Request deletion of your data (subject to legal requirements)
- Opt-out of marketing communications
- Data portability where applicable
- Withdraw consent at any time
Cookies & Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can manage cookie preferences through your browser settings. Disabling cookies may affect some features of our platform.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@healthcare.com
Support: support@healthcare.com
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.